Minor changes

Added comments to each file and changed some forms up to look cleaner. thats all

target/classes/static/forms/whoFix.form

@@ -8,7 +8,8 @@
         "columns": null
       },
       "id": "Field_1gfkxm0",
-      "key": "issueTopic"
+      "key": "issueTopic",
+      "readonly": true
     },
     {
       "label": "Description",
@@ -18,7 +19,8 @@
         "columns": null
       },
       "id": "Field_0z51fey",
-      "key": "issueDescription"
+      "key": "issueDescription",
+      "readonly": true
     },
     {
       "values": [

target/classes/ticketingSystem.bpmn

@@ -170,7 +170,7 @@
       <bpmn:incoming>Flow_17uyceq</bpmn:incoming>
       <bpmn:outgoing>Flow_16tjsz1</bpmn:outgoing>
     </bpmn:userTask>
-    <bpmn:dataStoreReference id="DataStoreReference_1ewg9kw" name="H2 database table called survey" />
+    <bpmn:dataStoreReference id="DataStoreReference_1ewg9kw" name="H2 database table called survey_data" />
     <bpmn:serviceTask id="Activity_1cn408k" name="Store Survey Feeback" camunda:delegateExpression="#{surveyDataDelegate}">
       <bpmn:incoming>Flow_16tjsz1</bpmn:incoming>
       <bpmn:outgoing>Flow_1v70uwg</bpmn:outgoing>
@@ -194,6 +194,14 @@
       <bpmn:text>The IT service Desk Manager assesses the ticket, assigns priority and effect, then decides which IT member the ticket belongs to</bpmn:text>
     </bpmn:textAnnotation>
     <bpmn:association id="Association_09u585y" sourceRef="Activity_00dooxn" targetRef="TextAnnotation_0ddq4mh" />
+    <bpmn:textAnnotation id="TextAnnotation_0zvon6n">
+      <bpmn:text>Estimate using SLA's parameters</bpmn:text>
+    </bpmn:textAnnotation>
+    <bpmn:association id="Association_16o3e1c" sourceRef="Activity_0xtx6b9" targetRef="TextAnnotation_0zvon6n" />
+    <bpmn:textAnnotation id="TextAnnotation_1bmwpf3">
+      <bpmn:text>Extends the issue description with both the original and the extended versions of information</bpmn:text>
+    </bpmn:textAnnotation>
+    <bpmn:association id="Association_0okn983" sourceRef="Activity_1vxrxea" targetRef="TextAnnotation_1bmwpf3" />
   </bpmn:process>
   <bpmndi:BPMNDiagram id="BPMNDiagram_1">
     <bpmndi:BPMNPlane id="BPMNPlane_1" bpmnElement="Collaboration_0eu38sb">
@@ -216,6 +224,14 @@
         <dc:Bounds x="145" y="82" width="1839" height="298" />
         <bpmndi:BPMNLabel />
       </bpmndi:BPMNShape>
+      <bpmndi:BPMNShape id="TextAnnotation_0zvon6n_di" bpmnElement="TextAnnotation_0zvon6n">
+        <dc:Bounds x="620" y="320" width="99.99274099883856" height="54.587688734030195" />
+        <bpmndi:BPMNLabel />
+      </bpmndi:BPMNShape>
+      <bpmndi:BPMNShape id="TextAnnotation_1bmwpf3_di" bpmnElement="TextAnnotation_1bmwpf3">
+        <dc:Bounds x="860" y="400" width="99.99274099883856" height="126.59698025551684" />
+        <bpmndi:BPMNLabel />
+      </bpmndi:BPMNShape>
       <bpmndi:BPMNShape id="Activity_13g0zpw_di" bpmnElement="Activity_1ktet4n">
         <dc:Bounds x="903" y="247" width="100" height="80" />
         <bpmndi:BPMNLabel />
@@ -288,7 +304,7 @@
       <bpmndi:BPMNShape id="Event_02r4dq9_di" bpmnElement="Event_02r4dq9">
         <dc:Bounds x="1872" y="152" width="36" height="36" />
         <bpmndi:BPMNLabel>
-          <dc:Bounds x="1850" y="128" width="80" height="14" />
+          <dc:Bounds x="1850" y="193" width="80" height="14" />
         </bpmndi:BPMNLabel>
       </bpmndi:BPMNShape>
       <bpmndi:BPMNShape id="Activity_0euwyqp_di" bpmnElement="Activity_1hwkdhf">
@@ -297,7 +313,7 @@
       <bpmndi:BPMNShape id="DataStoreReference_1ewg9kw_di" bpmnElement="DataStoreReference_1ewg9kw">
         <dc:Bounds x="1615" y="445" width="50" height="50" />
         <bpmndi:BPMNLabel>
-          <dc:Bounds x="1595" y="407.5" width="90" height="27" />
+          <dc:Bounds x="1595" y="400" width="90" height="40" />
         </bpmndi:BPMNLabel>
       </bpmndi:BPMNShape>
       <bpmndi:BPMNShape id="Activity_0crp0hm_di" bpmnElement="Activity_1cn408k">
@@ -310,16 +326,24 @@
           <dc:Bounds x="1871" y="562" width="80" height="14" />
         </bpmndi:BPMNLabel>
       </bpmndi:BPMNShape>
-      <bpmndi:BPMNShape id="TextAnnotation_0ddq4mh_di" bpmnElement="TextAnnotation_0ddq4mh">
-        <dc:Bounds x="400" y="620" width="99.99156545209178" height="155.195681511471" />
-        <bpmndi:BPMNLabel />
-      </bpmndi:BPMNShape>
       <bpmndi:BPMNShape id="BPMNShape_1d0dccr" bpmnElement="Gateway_11mlb7e" isMarkerVisible="true">
         <dc:Bounds x="928" y="705" width="50" height="50" />
       </bpmndi:BPMNShape>
       <bpmndi:BPMNShape id="BPMNShape_16iw5vb" bpmnElement="Activity_12tgqau">
         <dc:Bounds x="1220" y="667" width="100" height="80" />
       </bpmndi:BPMNShape>
+      <bpmndi:BPMNShape id="TextAnnotation_0ddq4mh_di" bpmnElement="TextAnnotation_0ddq4mh">
+        <dc:Bounds x="400" y="620" width="99.99156545209178" height="155.195681511471" />
+        <bpmndi:BPMNLabel />
+      </bpmndi:BPMNShape>
+      <bpmndi:BPMNEdge id="Association_16o3e1c_di" bpmnElement="Association_16o3e1c">
+        <di:waypoint x="606" y="405" />
+        <di:waypoint x="634" y="375" />
+      </bpmndi:BPMNEdge>
+      <bpmndi:BPMNEdge id="Association_0okn983_di" bpmnElement="Association_0okn983">
+        <di:waypoint x="844" y="480" />
+        <di:waypoint x="860" y="464" />
+      </bpmndi:BPMNEdge>
       <bpmndi:BPMNShape id="Event_1n40c9e_di" bpmnElement="Event_0uxq9pi">
         <dc:Bounds x="952" y="229" width="36" height="36" />
         <bpmndi:BPMNLabel>