Merge branch 'master' of https://gitlab.uwe.ac.uk/DISP-Client-groupwork/ticketing-system

README.MD

@@ -9,10 +9,10 @@ This can be accessed using the url "http://localhost:8080/camunda/app/welcome/de
 ## Email Submission process
 An email must be sent to the email address: user.ticketing.systemg2@gmail.com. The subject of the mail will be parsed into the system as the issue topic and the body of the email will parse the respective information using the following format:
 
-Username: Abdi Suufi
-Issue Description: Testing Description
-Effect: Low
-Priority: Medium
+#### Username: Abdi Suufi
+#### Issue Description: Testing Description
+#### Effect: Low
+#### Priority: Medium
 
 ## Database access
 http://localhost:8080/h2-console/