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Commit 6465e548 authored by Abdi Suufi's avatar Abdi Suufi :smile:
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Slight change in bpmn flow 

- was going from additional info to sufficient info
- made it so that it goes to ticket assessment for review
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src/main/resources/ticketingSystem.bpmn
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− 19
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<?xml version="1.0" encoding="UTF-8"?>
<bpmn:definitions xmlns:bpmn="http://www.omg.org/spec/BPMN/20100524/MODEL" xmlns:bpmndi="http://www.omg.org/spec/BPMN/20100524/DI" xmlns:dc="http://www.omg.org/spec/DD/20100524/DC" xmlns:di="http://www.omg.org/spec/DD/20100524/DI" xmlns:camunda="http://camunda.org/schema/1.0/bpmn" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" id="Definitions_0fr9mxs" targetNamespace="http://bpmn.io/schema/bpmn" exporter="Camunda Modeler" exporterVersion="5.15.1">
<bpmn:definitions xmlns:bpmn="http://www.omg.org/spec/BPMN/20100524/MODEL" xmlns:bpmndi="http://www.omg.org/spec/BPMN/20100524/DI" xmlns:dc="http://www.omg.org/spec/DD/20100524/DC" xmlns:di="http://www.omg.org/spec/DD/20100524/DI" xmlns:camunda="http://camunda.org/schema/1.0/bpmn" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" id="Definitions_0fr9mxs" targetNamespace="http://bpmn.io/schema/bpmn" exporter="Camunda Modeler" exporterVersion="5.16.0">
<bpmn:collaboration id="Collaboration_0eu38sb">
<bpmn:participant id="Participant_11oy18v" name="Ticketing System" processRef="Ticketing-System" />
</bpmn:collaboration>
......@@ -110,11 +110,11 @@
<bpmn:userTask id="Activity_00dooxn" name="Ticket Assessment" camunda:formKey="camunda-forms:/forms/whoFix.form">
<bpmn:incoming>Flow_19jvq5l</bpmn:incoming>
<bpmn:incoming>Flow_0hqlhza</bpmn:incoming>
<bpmn:incoming>Flow_0l776tb</bpmn:incoming>
<bpmn:outgoing>Flow_05vrxvm</bpmn:outgoing>
</bpmn:userTask>
<bpmn:userTask id="Activity_0k8xiy0" name="Sufficient Info?" camunda:formKey="camunda-forms:/forms/suffInfo.form">
<bpmn:incoming>Flow_05vrxvm</bpmn:incoming>
<bpmn:incoming>Flow_0l776tb</bpmn:incoming>
<bpmn:outgoing>Flow_0c2qvip</bpmn:outgoing>
</bpmn:userTask>
<bpmn:exclusiveGateway id="Gateway_11mlb7e">
......@@ -239,7 +239,7 @@
</bpmn:sequenceFlow>
<bpmn:sequenceFlow id="Flow_03qb6v9" sourceRef="Activity_1ayanvw" targetRef="Activity_1ktet4n" />
<bpmn:sequenceFlow id="Flow_1k8kidl" sourceRef="Activity_1ktet4n" targetRef="Activity_1vxrxea" />
<bpmn:sequenceFlow id="Flow_0l776tb" sourceRef="Activity_1vxrxea" targetRef="Activity_0k8xiy0" />
<bpmn:sequenceFlow id="Flow_0l776tb" sourceRef="Activity_1vxrxea" targetRef="Activity_00dooxn" />
<bpmn:sequenceFlow id="Flow_1ggdpjz" sourceRef="Activity_0ja9fpv" targetRef="Activity_1o9ilqe" />
<bpmn:sequenceFlow id="Flow_1dixi6q" sourceRef="Activity_1o9ilqe" targetRef="Activity_0xtx6b9" />
<bpmn:sequenceFlow id="Flow_0e4mjke" name="No" sourceRef="Gateway_11mlb7e" targetRef="Activity_1ayanvw">
......@@ -293,9 +293,6 @@
<bpmn:textAnnotation id="TextAnnotation_18zpava">
<bpmn:text>EndUser is updated about their ticket being submitted</bpmn:text>
</bpmn:textAnnotation>
<bpmn:textAnnotation id="TextAnnotation_0ddq4mh">
<bpmn:text>The IT service Desk Manager assesses the ticket, assigns priority and effect, then decides which IT member the ticket belongs to</bpmn:text>
</bpmn:textAnnotation>
<bpmn:textAnnotation id="TextAnnotation_08o2qk9">
<bpmn:text>status: Completed</bpmn:text>
</bpmn:textAnnotation>
......@@ -304,25 +301,28 @@
</bpmn:textAnnotation>
<bpmn:association id="Association_0okn983" sourceRef="Activity_1vxrxea" targetRef="TextAnnotation_1bmwpf3" />
<bpmn:association id="Association_0fa7l4r" sourceRef="Activity_1ayanvw" targetRef="TextAnnotation_15w8gjq" />
<bpmn:association id="Association_09u585y" sourceRef="Activity_00dooxn" targetRef="TextAnnotation_0ddq4mh" />
<bpmn:association id="Association_0qtjopa" sourceRef="Activity_0pko5ob" targetRef="TextAnnotation_18zpava" />
<bpmn:association id="Association_16o3e1c" sourceRef="Activity_0xtx6b9" targetRef="TextAnnotation_0zvon6n" />
<bpmn:association id="Association_0re1zef" sourceRef="Activity_01xjsm6" targetRef="TextAnnotation_13m72xh" />
<bpmn:association id="Association_1jibc6k" sourceRef="Activity_12tgqau" targetRef="TextAnnotation_08o2qk9" />
<bpmn:association id="Association_0im8edg" sourceRef="Activity_1tlf84b" targetRef="TextAnnotation_05yrhal" />
<bpmn:textAnnotation id="TextAnnotation_0ddq4mh">
<bpmn:text>The IT service Desk Manager assesses the ticket, assigns priority and effect, then decides which IT member the ticket belongs to</bpmn:text>
</bpmn:textAnnotation>
<bpmn:association id="Association_09u585y" sourceRef="Activity_00dooxn" targetRef="TextAnnotation_0ddq4mh" />
</bpmn:process>
<bpmndi:BPMNDiagram id="BPMNDiagram_1">
<bpmndi:BPMNPlane id="BPMNPlane_1" bpmnElement="Collaboration_0eu38sb">
<bpmndi:BPMNShape id="Participant_11oy18v_di" bpmnElement="Participant_11oy18v" isHorizontal="true">
<dc:Bounds x="115" y="80" width="2293" height="1000" />
<dc:Bounds x="115" y="80" width="2293" height="1070" />
<bpmndi:BPMNLabel />
</bpmndi:BPMNShape>
<bpmndi:BPMNShape id="Lane_1qts4jt_di" bpmnElement="Lane_1qts4jt" isHorizontal="true">
<dc:Bounds x="145" y="390" width="2257" height="690" />
<dc:Bounds x="145" y="390" width="2257" height="760" />
<bpmndi:BPMNLabel />
</bpmndi:BPMNShape>
<bpmndi:BPMNShape id="Lane_1674bv3_di" bpmnElement="Lane_1674bv3" isHorizontal="true">
<dc:Bounds x="175" y="850" width="2227" height="230" />
<dc:Bounds x="175" y="850" width="2227" height="300" />
<bpmndi:BPMNLabel />
</bpmndi:BPMNShape>
<bpmndi:BPMNShape id="Lane_06erfpa_di" bpmnElement="Lane_06erfpa" isHorizontal="true">
......@@ -333,6 +333,10 @@
<dc:Bounds x="145" y="80" width="2257" height="310" />
<bpmndi:BPMNLabel />
</bpmndi:BPMNShape>
<bpmndi:BPMNShape id="TextAnnotation_0ddq4mh_di" bpmnElement="TextAnnotation_0ddq4mh">
<dc:Bounds x="540" y="980" width="100" height="155" />
<bpmndi:BPMNLabel />
</bpmndi:BPMNShape>
<bpmndi:BPMNShape id="Activity_1qvclep_di" bpmnElement="Activity_1ype7pt">
<dc:Bounds x="220" y="415" width="100" height="80" />
<bpmndi:BPMNLabel />
......@@ -500,10 +504,6 @@
<dc:Bounds x="840" y="650" width="100" height="70" />
<bpmndi:BPMNLabel />
</bpmndi:BPMNShape>
<bpmndi:BPMNShape id="TextAnnotation_0ddq4mh_di" bpmnElement="TextAnnotation_0ddq4mh">
<dc:Bounds x="820" y="790" width="100" height="155" />
<bpmndi:BPMNLabel />
</bpmndi:BPMNShape>
<bpmndi:BPMNShape id="TextAnnotation_08o2qk9_di" bpmnElement="TextAnnotation_08o2qk9">
<dc:Bounds x="1540" y="860" width="100" height="41" />
<bpmndi:BPMNLabel />
......@@ -512,6 +512,10 @@
<dc:Bounds x="1640" y="550" width="100" height="41" />
<bpmndi:BPMNLabel />
</bpmndi:BPMNShape>
<bpmndi:BPMNEdge id="Association_09u585y_di" bpmnElement="Association_09u585y">
<di:waypoint x="700" y="982" />
<di:waypoint x="640" y="1011" />
</bpmndi:BPMNEdge>
<bpmndi:BPMNShape id="Event_1n40c9e_di" bpmnElement="Event_0uxq9pi">
<dc:Bounds x="1132" y="239" width="36" height="36" />
<bpmndi:BPMNLabel>
......@@ -562,7 +566,9 @@
</bpmndi:BPMNEdge>
<bpmndi:BPMNEdge id="Flow_0l776tb_di" bpmnElement="Flow_0l776tb">
<di:waypoint x="983" y="570" />
<di:waypoint x="983" y="920" />
<di:waypoint x="983" y="880" />
<di:waypoint x="780" y="880" />
<di:waypoint x="780" y="920" />
</bpmndi:BPMNEdge>
<bpmndi:BPMNEdge id="Flow_1ggdpjz_di" bpmnElement="Flow_1ggdpjz">
<di:waypoint x="620" y="507" />
......@@ -711,10 +717,6 @@
<di:waypoint x="1169" y="560" />
<di:waypoint x="1198" y="602" />
</bpmndi:BPMNEdge>
<bpmndi:BPMNEdge id="Association_09u585y_di" bpmnElement="Association_09u585y">
<di:waypoint x="780" y="920" />
<di:waypoint x="820" y="870" />
</bpmndi:BPMNEdge>
<bpmndi:BPMNEdge id="Association_0qtjopa_di" bpmnElement="Association_0qtjopa">
<di:waypoint x="800" y="720" />
<di:waypoint x="840" y="695" />
......
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