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@@ -9,10 +9,10 @@ This can be accessed using the url "http://localhost:8080/camunda/app/welcome/de
 ## Email Submission process
 An email must be sent to the email address: user.ticketing.systemg2@gmail.com. The subject of the mail will be parsed into the system as the issue topic and the body of the email will parse the respective information using the following format:
 
-# Username: Abdi Suufi
-# Issue Description: Testing Description
-# Effect: Low
-# Priority: Medium
+#### Username: Abdi Suufi
+#### Issue Description: Testing Description
+#### Effect: Low
+#### Priority: Medium
 
 ## Database access
 http://localhost:8080/h2-console/